LEAPERS
SOLER
Actions
Scenarios
Closed vs Open-Ended Questions
100

It is more important to ‘copy and paste’ the LEAPERS model than understand it. (True/False)

False; it is more important to understand the LEAPERS model than to ‘copy and paste’.

100

Sitting too close to someone is encouraged in the “S” of SOLER.

False; “S” in SOLER stands for sitting at a comfortable angle and distance.

100

Validation consists of giving assurance, advice, and praise as this will make them feel better about themselves. True or false?

False; validation means recognising and affirming that someone’s thoughts, feelings, and experiences are true and understandable.

100

“I studied so hard for the exam, but I still did really badly. I feel like all my effort was wasted and I’m not good enough.” How should you validate someone who has told you this?

“It seems like you are feeling disappointed with your results, am I right? Keep going, your hard work will definitely pay off in the future!” (other similar responses are accepted)

100

Are you nervous?

Closed 🔒 

200

We need to use all the points in LEAPERS to be successful in validating someone. (True/False)

False; LEAPERS is merely a guide to help in validation and not a checklist.

200

In SOLER, maintaining constant eye contact without looking away is the best way to show attentiveness. (True/False)

False; maintaining natural and comfortable eye contact is more important - do not stare.

200

What is something you should not do when trying to validate someone?

1. Giving encouragement to the sharer

2. Ask a lot of 'why' questions

3. Reflecting the sharer's feelings

4. Showing empathy by using a feeling word


2. Ask a lot of ‘why’ questions - causes sharer to feel like they are being put on the spot or attacked

200

“My parents keep comparing me to my older brother, saying he’s more successful than I am. It’s like I’m never good enough…” How should you validate someone who has told you this?

“You seem to be feeling frustrated that you are constantly being compared to your brother. You must be really upset about it.” (other similar responses are accepted)

200

What do you think you might do if this is a long term issue?

Open 🔓

300

What is the full form of the acronym LEAPERS?

Active listening, Empathise, Ask questions, Paraphrase, Encourage, Reflect Feelings, Summarise

300

Why is open posture important in non-verbal communication?

It signals that you are approachable and attentive. (other similar responses are accepted)

300

Which of these are examples of validation for someone who is feeling down?

1. "It's fine, good job"

2. "You are so smart anyways, snap out of it"

3. "Me too"

4.  "I am here for you and your feelings matter"


4. ”I am here for you and your feelings matter.” 

300

"My best friend unfriended me and blocked me on all my social media accounts. I have been feeling extremely down recently." How should you validate someone who has told you this?

"It sounds like you are feeling distressed about this scenario. What are some solutions you are considering?“ (other similar responses are accepted)

300

Was that the first time it happened?

Closed 🔒

400

Why does LEAPERS not have to be strictly followed in order?

- Not all the steps may be relevant in every scenario 

- To ensure that we can listen actively instead of trying to recall the steps

400

When leaning forward to show interest, which is the most important thing to remember?
A. Lean continuously so they know you care
B. Lean occasionally and naturally
C. Always place your hands on the table
D. Only lean when you’re about to speak

B. Lean occasionally and naturally

400

Using “at least” statements (e.g., “At least it’s not as bad as…”) is a good way to validate someone. (True/False)

False; it instead discounts their experiences.

400

"I wanted to take part in a competition, but my teachers chose my batchmates as participants instead of me, despite knowing how much I wanted it. Am I not good enough?" How should you validate someone who has told you this?

"You seem frustrated that you were not chosen. What can you do now?" (other similar responses are accepted)

400

How would you describe how you feel right now?

Open 🔓

500

What’s the difference between “Reflect Feelings” and “Express Empathy” in LEAPERS?

- Reflect Feelings means to recognise and express someone’s emotional state, often by acknowledging or mirroring what they’re experiencing. 

- Express Empathy means to show that you understand and care about another person’s feelings and experiences. It’s about emotional connection – not just their words, but truly feeling what they’re going through. 

(Other similar responses accepted)

500

You want to make a shy classmate feel more comfortable during a group discussion. Which parts of SOLER might be most helpful to apply first, and why?

Either S(itting at a comfortable angle and distance), O(pen posture, arms and legs uncrossed) and R(emain relatively relaxed).

To create a more natural and comfortable environment.

500

When trying to validate, the main focus should be on…
A. Solving the problem right away
B. Acknowledging and accepting their feelings
C. Pointing out what they could have done better
D. Giving advice as quickly as possible

B. Acknowledging and accepting their feelings 

500

“Everyone in my friend group went to the concert we’d been talking about for weeks, but they didn’t invite me. I only found out when I saw their posts online, and now I just feel invisible.” How should you validate someone who has told you this?

“That must have felt really hurtful. What was going through your mind when you saw the posts?” (Other similar responses are accepted)

500

Is everything fine?

Closed 🔒

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